Legal
Terms & Conditions
Please read the following terms carefully before booking or attending training with Lowland Motorcycle Training.
Pupil Documentation
The following are Driving and Vehicle Standards Agency (DVSA) regulations and must be adhered to at all times on all courses.
It is the student’s responsibility to ensure that all necessary and relevant documentation is valid and carried throughout training:
CBT — a valid UK provisional or full driving licence.
A1 / A2 / Direct Access licence training or practical test — a valid UK provisional or full driving licence, a valid CBT certificate, and a valid Motorcycle Theory Test certificate.
Advanced & Back to Biking — a valid full UK driving licence.
If the student does not provide the necessary documentation or fails the eyesight check (reading a vehicle registration plate at 20.5 metres / 67 ft, with or without optical aids), the deposit will be forfeited and training will not commence.
Pupil's Clothing
It is the student's responsibility to wear suitable sturdy clothing when undertaking motorcycle training — sturdy footwear (not steel toe-cap boots or shoes) and preferably sturdy trousers (denim or leather). A jacket, helmet, gloves and waterproofs.
If a student arrives wearing inappropriate clothing, Lowland Motorcycle Training reserves the right to cancel training without refund.
Medical Conditions
It is the student's responsibility to inform Lowland Motorcycle Training of any medical conditions at the time of booking. Failure to do so may result in cancellation of training.
Reading the Highway Code
It is essential that all students read and understand the Highway Code before attending any motorcycle training.
Before booking, you must consider that to undertake any course you need to be able to converse in basic English. You must be able to understand your instructor, and they must be able to understand you. Safety is our priority and full communication is essential. If you cannot meet this condition, no training will go ahead, and you will lose your fees.
Damage, Loss & Insurance
Lowland Motorcycle Training does not provide insurance to cover illness, personal injury, or unplanned course cancellation.
Lowland Motorcycle Training advises students to make their own arrangements in relation to the above if they feel it necessary.
Whilst training, students are insured under a full comprehensive insurance policy provided by Lowland Motorcycle Training.
In the event of a student causing damage to vehicles provided by Lowland Motorcycle Training, the following excess charges apply:
Moped — £500.00
Up to 125cc — £500.00
500cc and above — £1,000.00
A full price list of damaged or lost items will be provided to the student on request.
If any student fails to follow instructions given whilst training, resulting in an incident or accident where the student has become separated from the instructor, the insurance policy may be invalidated, and the student will be liable for all costs in the full recovery and repair of the vehicle.
Alcohol & Drugs
If a student is considered to be under the influence of alcohol or drugs (whether prescribed or not), Lowland Motorcycle Training reserves the right to cancel training without refund.
Tiredness & Fatigue
It is the student's responsibility to ensure they are capable of remaining awake and alert throughout training. It is not advised to participate in motorcycle training without adequate sleep.
If the student is considered too tired due to lack of sleep or any other reason, Lowland Motorcycle Training reserves the right to postpone or cancel training.
Training Standards
All training is provided at the discretion of the school.
Where possible the student will be kept on the same machine throughout their course, but this is not guaranteed.
Lowland Motorcycle Training reserves the right to halt or offer alternative training if a student is deemed a hazard to themselves or any member of the public. Any refund, partial or full, is at the instructor's discretion.
Payments & Cancellations
A non-refundable deposit must be paid prior to confirmation of any A1 / A2 / Direct Access / Back to Biking / Advanced training course.
CBT bookings will only be confirmed with payment in full at the time of booking.
Full payment for A1, A2, Direct Access, Back to Biking, and Advanced training courses must be made at least 14 days prior to the first day of training.
Strict Cancellation Policy
Students must arrive on time. Late arrivals will be excluded from the course without refund, and any re-booking will be subject to an additional fee.
If a student cancels a CBT or A1 / A2 / Direct Access / Refresher course giving 14 working days' notice, a full refund will be made minus the non-refundable deposit (if paid).
If a student cancels any training without giving 14 working days' notice, the full course payment (and deposit if paid) will be retained.
If the student fails to arrive on the day of any training without appropriate notice, the full amount for the day will be forfeited.
If Lowland Motorcycle Training cancels your course or any part thereof, an alternative date will be offered (see below for weather-related cancellations).
Lowland Motorcycle Training will not be held responsible for any DVSA test cancellations or failures.
If weather conditions prevent CBT training from commencing, Lowland Motorcycle Training will reschedule at no additional charge.
If weather conditions require cancellation of A1, A2, Direct Access, Back to Biking, or Advanced training, alternative dates will be offered where possible.
Gift Vouchers — all vouchers are valid for 12 months from the date of issue and are only redeemable by the person named.
Lowland Motorcycle Training operates a zero-tolerance policy on threatening or abusive behaviour in our workplace. We reserve the right to terminate a course without refund if we are subject to this behaviour. Any such instance will be reported to the appropriate authorities.
For any questions regarding these terms, please contact us.